MOS Survey

I'm trying not to go on about the past weeks My Oracle Support fiasco, but surely this is Customer Relations 101 - someone senior apologises and at least gives the impression the company cares about their customers more than they do about making excuses and patting themselves on the back?

Anyway, just in case Oracle is still under the illusion that this migration has been acceptable and that the critics are a minority, make sure you take the time to complete the online survey that Daniel Fink has set up here.